I've been Listed, what now?

You should check your records to confirm whether the claim is correct.

Once you have checked your records, you can either:

  1. Pay: Pay the amount to the person/business who has listed the claim and complete the claim response form on Red Debtor's website providing details of the payment.  This information will then be sent to the person who listed the claim.  Unless the person listing the claim disputes the payment, the status of the claim will be updated on the site to “Paid”.  If the person who listed the claim disputes the payment, the claim will be updated to “Disputed”.

  2. Dispute the claim: Dispute the claim by notifying us of the dispute using the claim response form.  If a valid form is lodged, the status of the claim will be updated to "Disputed".

 

For further information, please see our FAQs page.